Shipping policy

# Shipping Policy

Thank you for shopping with Lumixy. We are committed to delivering your orders safely and on time.

## Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or public holidays.

## Delivery Time

Estimated delivery time is between **6–8 business days** depending on your location and courier service availability.

Please note that delivery times may vary during high-demand periods or due to unexpected shipping delays.

## Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your purchase.

## Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) so you can track your package.

## Delayed or Lost Packages

If your order is delayed or lost during shipping, please contact us through our store contact page. We will do our best to assist you and resolve the issue.

## Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Lumixy is not responsible for orders shipped to incorrect addresses provided by the customer.

## International Shipping

Currently, shipping availability may vary depending on the destination country or region.

## Contact Us

If you have any questions regarding our Shipping Policy, please contact us through our store contact page.